Patient Privacy

Effective Date: November 1st, 2023

Welcome to Murdock Spine and Wellness, your trusted source for chiropractic and acupuncture services. We understand the importance of your privacy and are committed to safeguarding your personal and medical information. Please take a moment to review our Privacy Policy carefully, as it outlines how we collect, use, and protect your data.

Our Commitment

Murdock Spine and Wellness is dedicated to complying with all applicable federal and state laws, ensuring the privacy and security of your protected health information. This Privacy Policy outlines our legal duties, privacy practices, and your rights concerning your medical information. It is effective as of November 1st, 2023, and will remain in effect until we replace it.

Changes to Privacy Practices

We reserve the right to modify our privacy practices and the terms of this notice at any time, provided such changes are permitted by applicable laws. These changes will apply to all protected health information we maintain, including information created or received before the changes were made. You can request a copy of our current notice or any subsequent revisions at any time.

How We Use and Disclose Your Protected Health Information

We use and disclose your protected health information for the following purposes:

1. Treatment: We may use and disclose your information to provide, coordinate, and manage your healthcare and related services, including sharing information with third-party healthcare providers involved in your treatment.

2. Payment: Your information may be used to obtain payment for healthcare services, which may involve sharing information with your health insurance provider.

3. Health Care Operations: We may use and disclose your information for business and operational activities such as quality assessments, employee reviews, and appointment reminders. We may also share your information with third-party business associates to perform various services on our behalf.

4. Marketing: We may use your information to provide you with information about treatment alternatives and other health-related benefits and services. You can opt out of receiving such information.

5. Other Uses and Disclosures: Other uses and disclosures of your protected health information will require your written authorization unless otherwise permitted or required by law.

6. Others Involved in Your Health Care: We may disclose your information to individuals involved in your healthcare unless you object. This may include family members, close friends, or other persons you identify.

7. Research; Death; Organ Donation: Limited disclosure of your information for research purposes and to specific entities may be required in certain situations.

8. Public Health and Safety: We may disclose information to prevent a serious and imminent threat to your health or safety, or the health or safety of others, as well as for public health and oversight purposes.

9. Abuse or Neglect: Information may be disclosed to authorities authorized to receive reports of child abuse, neglect, or domestic violence.

10. Food and Drug Administration: Disclosure of information required by the Food and Drug Administration for certain purposes.

11. Criminal Activity: Disclosure may occur to prevent or lessen a serious and imminent threat to the health or safety of a person or the public, or to assist law enforcement authorities in identifying or apprehending individuals.

12. Required by Law: We may use or disclose information when required by law, such as compliance with federal privacy laws and workers' compensation regulations.

13. Process and Proceedings: We may disclose information in response to a court order, subpoena, discovery request, or other lawful process under certain circumstances.

14. Law Enforcement: Limited information may be shared with law enforcement officials in specific situations.

Use of Data for Advertising Purposes

We may use information you provide, such as your name, email address, and phone number, for advertising and conversion tracking purposes to improve the effectiveness of our digital marketing efforts. This information will be securely processed and may be shared with third-party platforms like Google Ads to help us better understand the performance of our advertising campaigns in a privacy-safe manner.

You can opt out of such tracking by adjusting your browser or device settings or by contacting us at info@murdockwellness.com

Your Rights

As a patient of Murdock Spine and Wellness, you have certain rights regarding your protected health information:

1. Access: You can request access to your information, with limited exceptions. We do not charge fees for providing copies.

2. Accounting of Disclosures: You have the right to receive a list of instances where your information was disclosed for purposes other than treatment, payment, healthcare operations, and certain other activities.

3. Restriction Requests: You can request additional restrictions on the use or disclosure of your information, which we may agree to in writing.

4. Confidential Communication: You can request confidential communication of your information by alternative means or to an alternative location, subject to certain conditions.

5. Amendment: You have the right to request an amendment to your information, and we will make reasonable efforts to inform others of such amendments.

6. Electronic Notice: If you receive this notice electronically, you are entitled to a written copy upon request.

Questions and Complaints

If you have questions or concerns about our privacy practices, or if you believe your privacy rights have been violated, please contact us using the information below. You can also file a written complaint with the U.S. Department of Health and Human Services.

We are committed to protecting your privacy and will not retaliate in any way if you choose to file a complaint with us or the U.S. Department of Health and Human Services.

Contact Information

For more information or to address any concerns:

Email: info@murdockwellness.com

Address: 24700 US Hwy 331 South, Suite 101, Santa Rosa Beach, FL 32459

Thank you for trusting Murdock Spine and Wellness with your healthcare needs. Your privacy is important to us, and we are here to ensure the confidentiality and security of your protected health information.